Support

HOW CAN
WE HELP?

Answers to the questions we hear most — plus direct lines to our team when you need a real human.

Orders

Track your treatment plan and shipments in your patient portal.

Processing times, delivery windows, and where we ship.

Prescription items cannot be returned; contact us about any order issue.

Who prescribes your treatment and which pharmacy fills it.

How treatments work, safety, results, and daily use.

Message our care team on Instagram or send us an email.

Still stuck

We reply in under 24 hours.