Shipping Policy

    ON ITS
    WAY.

    Domestic delivery

    2–3 Days To Process ·
    4–12 Days In Transit

    Thank you for visiting and shopping at FaroRx. The terms below constitute our Shipping Policy.

    Processing time

    All orders are processed within 2–3 business days.

    Discreet packaging

    Plain, unbranded outer packaging on every shipment.

    Secure checkout

    PCI-compliant payment processing on every order.

    Domestic shipping policy

    All orders are processed within 2–3 business days, with an average shipping period of 4–12 business days. Shipping time may be affected if one of the ordered items is in very high demand or if any holidays are going on.

    • Orders are not shipped or delivered on weekends or holidays.
    • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
    • If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

    Shipping rates & delivery estimates

    Shipping charges for your order will be calculated and displayed at checkout.

    Shipment confirmation & order tracking

    You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

    Customs, duties and taxes

    FaroRx is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

    Damages

    FaroRx is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

    International shipping policy

    We currently do not ship outside the U.S.

    Returns policy

    Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Questions? Email info@farorx.com or call (617) 631-8775.